Vendor documentation / Business

Quote requests

Read, accept, decline and complete the requests couples send you.

Open my dashboard

How requests arrive

Couples send a request from your profile with the event type, date, city and a message. You receive an email and the request appears here, pending ones first, then the newest.

Reading a request

  • Client and event type.
  • Date and city.
  • Message.
  • Terms accepted: the couple accepted your terms with this request.
  • Out of zone: the event is outside your service zones; the distance is shown.

Statuses

  • Pending: waiting for you. Accept or Decline.
  • Accepted: you take the job. The couple is told by email with your contact details. Mark as completed after the event.
  • Declined: you cannot do it.
  • Completed: the event took place.

Answer quickly

Your response time is shown to couples and counts in ranking. Answer every request, even to decline: a quick no is better than silence.